1. INTRODUCTION
1.1 Sutera Chemie Marketing and its affiliates (individually or collectively, “SCM”, “we” or “us”) is committed to safeguarding your privacy. SCM takes its responsibilities under applicable privacy laws and regulations (“Privacy Laws”) seriously and is committed to respecting the privacy rights and concerns of all Users of our SCM website (the “Site”) (we refer to the Site and the services we provide as described in our Site collectively as the “Services”). We recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data. This Privacy Policy (“Privacy Policy” or “Policy”) is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us and/or we possess about you, whether now or in the future, as well as to assist you in making an informed decision before providing us with any of your personal data.
2. WHEN TO COLLECT PERSONAL DATA FROM YOU
2.1 Sutera Chemie Marketing will or may collect, store and use the following kinds of information:
(a) when you register and/or login to open an account with us;
(b) when you submit any form, request quote forms or forms relating to any of our products or services, whether online or by way of a physical form;
(c) when you interact with us, such as face to face meetings, telephone calls, emails and social media platforms;
(d) when you carry out any transactions through our platform.
3. THE PERSONAL DATA WE COLLECT FROM YOU
3.1 Personal data means any information about an individual, who can be identified from that data (whether directly or indirectly), to which we have or are likely to have access. The personal data that SCM may collect includes but is not limited to:
(a) name;
(b) contact number;
(c) email address;
(d) any other information about the user when the user signs up an account to use our services or website.
4. USE AND DISCLOSURE
4.1 The personal data we collect from you or via third parties may be used for certain purposes, as follows:
(a) to process order submitted through platform;
(b) to deliver products purchased through platform, we may provide your personal details to a third party (e.g. logistic service
providers) or relevant authority (e.g. customs);
(c) to verify and carry out payment transactions (including any credit card payments, online banking e.g. FPX, bank transfers
or e-wallet transaction).
Any other disclosure that is found reasonably necessary for the purposes identified to be strictly obey whereby, to the extent that required to do so by the law; to establish or defend our legal rights (including providing information to third parties for the purpose of prevention of fraud).
5. SECURITY OF PERSONAL DATA
5.1 We introduced several administrative, physical and technical measures to safeguard your personal data from unauthorised access, use, disclosure, or any other risks, including:
(a) using SSL encryption technology;
(b) maintaining real time website monitoring and web application firewall (WAF);
(c) implementing other security measures as required by applicable law.
5.2 You should be aware and take note that data transmission over the internet or electronic storage is inherently insecure, however, we will take reasonably precautions to protect the security of your information in order to prevent loss, misuse or alteration of your personal data.
6. AMENDMENTS OF PRIVACY POLICY
6.1 Sutera Chemie Marketing reserves the rights to make changes to this privacy policy. The revision of the privacy policy will be uploaded to our website without prior notice. We are thus encourage you to occasionally visit our page for latest updates.
7. THIRD PARTY PLATFORM
7.1 Our website may contain links to other platform operated by other parties, such as merchant or payment gateway. We are not responsible for the privacy practices of websites operated by these third parties.
8. QUESTIONS, FEEDBACK OR SUGGESTIONS
8.1 If you have any questions on our privacy policy or other feedback, please drop us an email to str.chemie@gmail.com or contact us via +6010-933 8244.